Clinician Referral

Refer your patient. We'll handle the home.

If your patient's home is contributing to their clinical condition, you can refer them into a fully funded home-improvement pathway in under five minutes. ECO4, Local Authority Flex, GBIS — the funding is there, the schemes are operational. The bottleneck is the referral.

Make a referral About the pathway

Conditions we refer for

We accept clinician-led referrals for any patient whose home environment is plausibly contributing to their condition. Common referral categories include:

Respiratory: asthma, COPD, bronchiectasis, pulmonary fibrosis, recurrent chest infections.
Cardiovascular: heart failure, angina, post-MI rehabilitation, hypertension worsened by cold-stress.
Mobility and falls: osteoarthritis, MS, post-stroke, Parkinson's, frailty syndrome.
Mental health: depression and anxiety associated with housing conditions, fuel poverty, social isolation.
Vulnerable elderly (75+) without an active long-term condition diagnosis but with home-environment risk factors.

What the patient receives

All eligible improvements are funded under the relevant grant scheme. There is no cost to the patient and no cost to your practice. Typical interventions include:

External or internal wall insulation, loft insulation, cavity wall insulation.
First-time central heating installation or boiler upgrade (Boiler Upgrade Scheme £7,500 grant for heat pumps).
Ventilation improvement, mechanical ventilation with heat recovery (MVHR), positive input ventilation (PIV).
Damp and mould remediation, bathroom extraction.
Solar PV (in some schemes for low-income households).

Make a referral

Please complete the form below or email [email protected]. You will need patient consent and basic eligibility information (postcode, tenure, key benefits or health condition for which we are referring).

We aim to respond to all referrals within 48 hours and to complete the in-home assessment within 14 days.

Get in touch

Clinical or commissioning enquiries:

Or email directly: [email protected]

Once a qualifying health flag has routed a household into a funded retrofit pathway through the eligibility logic on this site, the household and the referrer both need practical-action guidance on the specific household-level interventions that follow. The healthy homes guidance library covers the household-level recommendations on damp-and-mould remediation, ventilation upgrades, indoor-air-quality improvements, and the smaller actions that any household can take alongside the funded works package. The library is structured to be linkable, citeable, and useable in a clinical, social-prescribing, or housing-officer context where a referrer needs to give a household specific actionable guidance after an eligibility-routing assessment. The two surfaces work together: this site for the eligibility-and-routing logic, the guidance library for the household-level recommendations that follow once the funded pathway is activated. Together they give a referrer the full toolkit from clinical identification of an indoor-environment risk, through funded-pathway routing, to specific household actions that mitigate the underlying environmental factors driving the qualifying condition.